Ordering

How to order from www.SuperiorSaunas.com

Payment methods:

• Visa
• MasterCard
• American Express
• Paypal
• Check by mail
• Cash (at Factory/Retail location only)

For 'Add to Cart' products on the website

There are 3 easy ways you can place an order with SuperiorSaunas.com:

1. ONLINE (USA only): Add items to your shopping cart. Enter your zip code to preview shipping & handling. Checkout by entering your contact information / delivery address and payment information on our secure server. Superior Saunas is a Better Business Bureau Accredited Business
2. BY PHONE: Toll Free 877-872-2806. We just need description and price of each item to write order. Before calling to order, we recommend you 'Add to Cart' all items and print out shopping cart page if you won't be in front of a computer when ordering by phone. We'll quote shipping/handling and total order, then provide shipping address and payment info. NOTE: Canada and other International orders are accepted by phone only. CANADA residents: We can easily ship to a Parcel Service Center such as Ryden's Border Store which is only 54 miles (88km) south of Thunder Bay, Ontario. Save $$$ on shipping a sauna wood stove or sauna kit by taking a road trip across the border. Click banner for all locations in US along the Canadian border:
   
3. BY FAX: to 715-746-2168. Write your order with description and price of each item and fax in. We will estimate shipping and call you for payment information to complete the order.

For 'Call to Order' products on the website

These larger items are custom made and usually ship to you by freight carrier on pallets. Pallet shipped orders can be simply unloaded by hand in bundles at your driveway or hauled with onsite forklift. Another option if you live in the upper Midwest, is to drive to our Factory/Retail location in Northern Wisconsin and pickup your order with pickup or trailer. 

SAUNA HEATERS: To order a Sauna Heater we only need to know the size of your sauna room and the supplied voltage and phase, for example 240v 1 phase (usually residential) or 208v 3 phase (usually commercial). Most electric sauna heaters ship by Fedex Ground. Wood Burning and Gas Sauna Stoves ship securely on pallet by freight carrier.

DO-IT-YOURSELF SAUNA PARTS & COMPONENTS: It is helpful if you first fill out our Custom Sauna Planner form, which covers details and information we need to complete your order. You can even sketch your ideas with benches, heater and door placement, etc. Return form to us for a quotation on items and shipping/handling. With your approval of the quotation, we will request payment information, process order and enter into production.

Call with your questions...1-877-872-2806