Is sauna venting necessary?

It is important to to move fresh air through the sauna for health and proper heater function. This also helps prevent mold and mildew and stagnant air. The best vent locations are near heater just off the floor. The heater will draw in the cool air off the adjoining room floor. The ideal exit vent location is on a opposite wall 2-3 feet off the floor or as high as a ceiling vent. Reposition if needed.

Will venting into my house cause damage?

People have concerns about venting saunas into adjoining rooms, usually there is no reason to worry. Misconceptions that saunas may damage the building are not valid. A temperature at the ceiling may be 250-300º, so it is dryer than most rooms in the house, even after using water for steam. Heat and moisture escaping is not an issue, you're just moving fresh air.

What types of sauna woods are typically used inside a traditional steam sauna?

White Aspen, Western Red Cedar, White Cedar, Hemlock and Finnish spruce wood. It used to be usually what ever woods were locally available. Western Red Cedar is probably the most popular in North America, with its famous aromatic scent. White Aspen wood is non-allergenic, meaning that it has little or no aromatic scent to irritate certain respiratory health conditions, so more people can enjoy sauna benefits especially in public saunas as in gyms, clubs, hotels, etc. Never use pine, it oozes resin; ruining clothes, hair, etc in high temps.

How long does it take to heat up traditional steam sauna?

Usually 30 to 40 minutes with a properly sized electric sauna heater. Some sauna heater controls allow user to preset digital 'ON' times or up to 9 hour dial pre-set timer to automatically pre-heat sauna. For example, sauna could turn on 1 hour before and be warmed and ready to use when you get home from a day of winter activities.

How hot can a sauna be?

194ºF near the ceiling, according to UL or ETL standards. All of Superior Saunas electric Sauna Heaters are UL listed and when installed according manufacturers instructions will comply with this safety standard by tripping the mechanical high limit reset switch at temperatures above 194ºF. There are ways to get them hotter.

Can I customize any of your Standard Size Sauna Kits?

Absolutely, we'll put together a kit to fit your custom size room for components that you choose. Fill out the Custom Sauna Planner worksheet and we will email you a customized quotation. A Design Consultant will review your design for a comfortable bench layout and proper Sauna Heater clearances.

Why is wood used on sauna interiors?

A good question with a simple answer. Dense materials like ceramic tile or stone transfer heat more efficiently and would burn you at typical sauna air temperatures, around 185ºF. The cell density surface of soft woods like Cedar feel much cooler than sauna temperature and are comfortable to sit or lean on.

 I can't wait a few days to get 'sauna foil vapor barrier', can I substitute something else?

No, building a sauna right is well worth a few days of patience. Other types of vapor barrier (plastic, synthetic, etc.) will break down from the heat, releasing chemicals and allow damaging moisture into the ceiling and walls.

Can sealants or varnish be used on sauna woods?

The general rule is never apply any coatings or sealants to sauna woods. The chemicals used in wood coatings will break down from sauna heat and release dangerous gases. Also, the soft sauna woods need to 'breathe', by slowly absorbing the sauna heat and humidity and then releasing it when sauna is cooling off. The only exceptions to this rule is that you can apply protective coating to parts like door handles and wood duckboard flooring. We do sell a nontoxic coating from Finland. The special Finnish formula has no odor.

The only proven safe sauna wood treatment is pure paraffin oil which is non-toxic, colorless and odorless. Paraffin oil is used on sauna paneling and benches to add a layer of surface protection that helps keep excess moisture and dirt from absorbing into wood fibers.

What are typical sauna bench heights?

18" for bottom bench and 36" for top benches. If a 3rd tier bench is used, set at 54" or lower if ceiling height less than 7' 6".

How often should a sauna be cleaned?

A residential home sauna should be cleaned after every 10 sessions or once a month. Commercial saunas in gyms or clubs usually need daily or weekly attention depending on usage. A biodegradable sauna cleaner should be used to neutralize bacteria and other organisms that eventually break down the wood fibers. Sometimes a light sanding is required to clean dirty / discolored bench or wall paneling areas. Ozenators are an effortless way to clean.

Is the upper bench wall backrest really needed?

Yes, backrests are recommended for comfort and to protect and make the wall woods last much longer by not letting sweat and oils from your skin get on wall paneling.

Are there special requirements for a home sauna?

In most cases, any framed room in a house can be converted into a sauna. A properly planned sauna will have nailer boards placed between studs to provide installation backing where benches and sauna heater will be installed. An inlet and outlet vent should be built into wall for proper ventilation and air exchange (helps sauna dry out after use to limit bacteria growth). Most residential saunas will use a 240 volt sauna heater, recommended that a local licensed electrician does power hookup to heater and breaker box.

My building is framed with metal studs, can I put a sauna in there?

Yes, however you must first add a wooden surface to staple vapor barrier and nail T&G paneling to, such as plywood or nailer strips appropriate for T&G wall boards direction, vertical or horizontal.

If I relocate to a different house, can I move my pre-built pre-fab sauna?

Yes, pre-fab sauna panels, heater and benches can be assembled or disassembled in 2 to 4 hours with basic tools. Something to consider when purchasing a sauna is if you would like to take it with you if / when you move. A custom cut sauna room built into the framing of the house is a permanent installation.

What are the absolute necessary sauna components?

Aluminum foil vapor barrier should be used after walls are wired and insulated, this contains the sauna steam moisture and keeps it from getting into walls. Sauna walls and ceiling can be lined with Cedar, Aspen or other type of untreated tongue & groove paneling boards, best to use clear grain wood without hot spots like knots. Benches can be made of same wood as walls or other type, recommended to use clear grain free of knots and to fasten from underneath to avoid hot fasteners on top of benches. Sauna heater should be properly sized to adequately heat the sauna room. Vents are important for health of sauna woods, allows room to dry thoroughly after using sauna.

How high should ceiling be in my sauna?

As everyone knows, heat rises so saunas don't typically have vaulted or cathedral ceilings. The usual height is 7 feet, so it is comfortable head room to walk in. Some sauna rooms with 3 tier benches will have a 7' 6" ceiling for comfortable seating height on all 3 tiers. If you absolutely must have a higher ceiling it is recommended to adjust bench heights accordingly and use step benches if necessary so top bench level is in the upper level of heat near ceiling. 8' is the maximum height for a sauna.

Shipping & Delivery

What is the timeline and schedule for standard shipping?

Orders will ship from the warehouse within 1 to 5 business days with typically 3 to 5 days in transit. Only occasionally orders may take up to 3 weeks depending on very heavy sales volumes and product availability. Superior Sauna currently ships by U.S. Postal Service Priority Mail and FedEx Ground, daily Mon-Fri. We do not ship on weekends or holidays.

What is the timeline and schedule for FedEx Express?

Orders placed before 1pm Central Standard Time should allow for us to schedule an Express pickup before the daily cutoff, otherwise next scheduled Express pickup day.

What is the SpeeDee Delivery service?

For the MIDWEST, SpeeDee Delivery service is available in Wisconsin, Minnesota, Iowa, N. and S. Dakotas, and most of Illinois and Nebraska. See service map. Call to order for SpeeDee Delivery 15% to 30% discounted shipping rates compared to national carriers.

What should I expect with Freight Orders?

For pallet shipping of orders: sauna kits, large Do-It-Yourself parts, commercial sauna heaters, sauna or steam room doors, etc., the U.S. Special freight company will pick up the order from our factory and transfer the order to beyond carrier if outside the Midwest. Sauna kit and custom DIY parts order delivery lead time is usually 2-4 weeks, depending on how many custom sauna orders are currently in production. Freight orders ship weekdays typically 3 to 7 days in transit in the US. Your order is delivered to your driveway, which can be unloaded by hand in bundles with 2 people or with fork lift at delivery site. Most bundles are between 10 and 40 lbs, sauna doors approx. 80 lbs., and wood sauna stoves are approx. 130 lbs.

Will you support International Shipping?

Not through the website. Instead call or email with the following information:

  • Order information: item descriptions and price
  • Payment information: Visa/MC/AmEx/Discover or PayPal accepted. Do not send credit card information over email.
  • Complete international shipping address.
  • Canadian residents: We offer shipping to many Parcel Service Centers in the US along the Canada border. Save on shipping & some customs broker fees & taxes by taking a road trip across the border to pick up your merchandise. 
  • International Shipment Info: sauna accessories and other small sauna parts items are shipped by US Postal Service or FedEx Int. Ground and large orders like sauna kits, gas or wood sauna stoves ship via common carrier freight. Some additional customs duties, fees or taxes may be due upon delivery.

All parcel orders are shipped using USPS Priority Mail or FedEx, only occasionally by UPS ground. We will provide tracking information or delivery confirmation if an email address is given at time of order.

How do you assure Quality for every order?
  • Every order is inspected to ensure order accuracy and quality of products.
  • All credit card transaction and security verification take place using current encrypted SSL (Secure Socket Layer) technology to provide our clients the highest level of protection.
  • We follow PCI Security Guidelines for securely handling Credit Card information. We do not electronically store your credit card information after you place an order on our website.

Returns & Exchanges

What is an RMA?

Returns or exchanges require an RMA (return merchandise authorization) number or will not be accepted.

How do I get an RMA?

Before shipping the product back to us, Call 1-877-872-2806 for an RMA number.

What is the return window?

Returns must be made within 30 days of receiving your goods.

Are there any fees for returns?

Returns are subject to a restocking fee of 30% or choose store credit with 15% restock fee.

When do I get my refund?

All approved refunds will be issued within 30 days of receipt. Credits made for returns include only the cost of the merchandise and tax when applicable. Return shipping charges will not be refunded.

Is there anything I cannot return?

Unfortunately, we can't accept returns on electric sauna heater parts.

What address should I send my return to?

Superior Sauna
68670 State Farm Rd
Ashland, WI 54806
ATTN: RMA# (provided RMA number)

Can I exchange my return item for a different product?

No. We do not exchange RMA items for different items. We will only replace an RMA'd item with an identical replacement item.

How do I return a defective item?

For proof of defective item, email 3 to 5 photos and a detailed description of the circumstances of defect. Photos must be clear (not blurry), showing the overall product and defective area of product with close up views. Email photos to for a customer service representative to review.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service or Sales team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at

Other inquiries? Let's chat.

Please email us at

Or call our team at 1 (877) 872-2806