AITO - The Spa Collection

Secure Your Sauna With a Fully Refundable Deposit

This deposit simply holds your place in our production queue while our team prepares your personalized delivery and installation quote.

1. Place Your 10% Deposit

Your deposit reserves your unit but does not include shipping or installation costs. Once we receive your deposit, a sales specialist will follow up with a full, itemized quote.

2. Receive Your Full Quote (Including Shipping & Logistics)

Because a sauna delivery varies by region and property access, shipping and installation, the cost can range from $1,000–$12,000+, depending on distance, terrain, and whether crane services are required. We will review all logistics with you and provide a final price before your order moves forward to ensure the delivery goes without a hitch!

3. Approve & Pay in Full to Begin Production

Your deposit remains fully refundable until you approve the final quote and complete full payment. Once full payment is submitted, production begins and the deposit becomes non-refundable.

4. Why We Require Payment in Full Before Production

To maintain accurate production timelines for all customers, we only begin manufacturing once the full balance is paid. This ensures:

• Guaranteed production slot
• Accurate delivery scheduling
• No production delays caused by last-minute cancellations

Your deposit simply secures your unit while you review the full details—you’re never locked in until you approve the final quote.

Important Notes

• The checkout page may display a placeholder shipping value—this is not your actual shipping cost.
• Your actual delivery cost is calculated after your deposit and will be reviewed with you by a sales specialist.
• Crane services (if required) will be included as part of your final quote.
• If a refund is issued for the deposit, credit card processing fees will be deducted from the refund. We are a small company and appreciate the understanding.